Improving Safety & Creating Better Experience for Patients

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Improving Safety & Creating Better Experience for Patients -
Recommendations in Stage One

No.	Sub No.	Title
1	0	Itemising costs of care
2	0	Hands free communication
5	0	Guardianship Tribunal
6	0	Aged Care Assessment
12	b	Rural: attraction packages
14	a	Transport: abolish IPTAAS co-payment
17	a	Adequacy of rural and outer metropolitan junior medical officer places
17	b	Increase in general physician places
17	c	Clinical support officers for Doctors
23	0	Role of Nurse in Charge/Midwife in Charge
24	a & b	Report to Chief Nurse on: a) Reallocation of Nursing Unit Manager duties b) Implementation of redesign role
25	a	New clinical designation for Registered Nurses with 10 years experience
25	c	Redesign workload tool
26	a	Address vacancies for Allied Health
28	0	Increased role of Clinical Pharmacists
29	d	Identify tasks for Pharmacy Assistants
38*	0	Essentials of Care Program
39	a-d	Workforce redesign
40	0	Creation of Clinical Support Officers
41	a-c	Redesign rostering
45	a-g	Supervision of junior staff
48*	0	Legible clinical notes
49	0	Admitting Medical Officer role in supervision of quality of clinical notes
50	0	Cooperate with the National E-health Transition Authority
53	0	Checklist for patients in emergency departments
54	a & b	Policy for ordering pathology tests
55	0	Multidisciplinary team ward rounds
56	a & c	Handover: at bedside with mandatory information
56	b	Handover: time built into roster
56	d	Handover: ensure written or e copy made
57	0	General Practice Liaison Officers in all hospitals
58	a-c	General Practice Liaison provides: a) Discharge summaries b) Ensures accuracy of discharge summary c) Ensures legibility of discharge summary
60	a-c	Communication with patients: staff name and function, treatment information and answering questions
61	a-d	Plain language transfer of care: medications
62	a-c	Clarity on uniforms/vests: colour by role, posters, name badges
65	0	Review of Quality & Safety Branch and delegation of accountability
72	0	Clinical Excellence Commission audit of Severity Assessment Codes
73*	0	Involvement of Chief Executives in Root Cause Analysis
86	a & b	Review of cleaning services
87	0	Bare Below the Elbows policy
88	a-c	Hand hygiene
91	0	Detection of deteriorating patients
92	0	Information to patients in Emergency Departments
93	0	Clinical Initiatives Nurses
94	0	Triage by experienced senior nurses
100	0	Reduce triage to two categories
103	0	Clinical Support Officers in Emergency Departments
115	0	Resource Distribution Formulae to include Mental Health
116	0	Four major trauma centres
117	a-e	Review of Hospitals: criteria
117	f	Review of Hospitals: transport and retrieval
119	0	Ambulance Override function
124	0	Single Sex rooms or spaces
127	0	Food Services: Define role of all staff

Improving Safety & Creating Better Experience for Patients -
Recommendations in Stage Two

No.	Sub No.	Title
7	a & b	Model of care for elderly to avoid unnecessary admissions
14	b	Create non urgent transport service
19	a & b	Casual medical workforce: centralised register
19	c	Casual medical workforce: performance reporting
21	a & b	Performance review for senior doctors
26	b	Review Allied Health services for 7 days/week cover
46	a & b	Institute of Clinical Education and Training to advise Chief Executives on risks of poor supervision
47	a-c	Supervision of junior staff - surgery
63	0	Patient Care Committees in hospitals
64	0	Clinical Excellence Commission improvement plan process
66	a-d	Clinical Excellence Commission inspection and advice on performance
67*	1 a-c 2 a & b	Clinical Innovation and Enhancement Agency: establishment
68	0	Clinical Innovation and Enhancement Agency: six monthly report from CEs
74	0	Clinical Excellence Commission searchable intranet on Root Cause Analysis
89	0	Infection Control Screening for methicillin resistant staphylococcus
90	a	Infection Control: regular ward audit by infection control professional
90	b	Infection Control: education by Nurse or Midwife in Charge /infection control professional with audits of other wards
90	c	Infection Control: Publicly display audit results
112	0	Radiation licences
123	a-c	Non urgent transport
125	0	Bed Occupancy review
128	a & b	Food packaging
132	0	Referral patterns
139	0	Assess differing state legislation on quality of care

Improving Safety & Creating Better Experience for Patients -
Recommendations in Stage Three

No.	Sub No.	Title
59	0	Voice over internet programs for all communications
80	0	Off Stretcher Time in Emergency Departments
81	0	Abolition of ambulance officers waiting with patients in Emergency Departments
129	a-e	Asset register
130	0	Equipment testing

* Change in timeframe from that recommended

next page > Stage 1 | Stage 2 | Stage 3 | Back to Theme List

Improving Safety & Creating Better Experience for Patients

Improving Safety & Creating Better Experience for Patients - Recommendations in Stage One

Improving Safety & Creating Better Experience for Patients - Recommendations in Stage Two

Improving Safety & Creating Better Experience for Patients - Recommendations in Stage Three

Improving Safety & Creating Better Experience for Patients -
Recommendations in Stage One

Improving Safety & Creating Better Experience for Patients -
Recommendations in Stage Two

Improving Safety & Creating Better Experience for Patients -
Recommendations in Stage Three